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5 reasons unhappy customers lose trust and how to make them happy

5 reasons unhappy customers lose trust and how to make them happy

One of the biggest concerns business owners have is satisfying unhappy customers when they’ve made a mistake. Sometimes, the buyer may say, “it’s okay, no big deal”. In other cases, there are legitimate reasons unhappy customers lose trust in your ability to provide the services/benefits you were hired for.  Continue Reading

How to Exceed Expectations with Superior Customer Service

How to Exceed Expectations with Superior Customer Service

How do you to exceed expectations with superior customer service and make your business stand out from competitors? To be effective, customer service must excel in every part of the business. From the moment the customer thinks of purchasing to the final delivery of the product/service. Providing exceptional customer service is more than keeping customers… Continue Reading

2016 VA Survey Press Release

2016 VA Survey Press Release

 FOR IMMEDIATE RELEASE Contact: Sharon Williams September 1, 2016 Tel: 888-254-7636 E-mail: info @ the24hoursecretary.com The 24 Hour Secretary Announces New Virtual Assistant Industry Online Comprehensive Survey Virtual Assistant (VA) Industry Professionals Have Opportunity To Share Ideas and To Learn Availability of Latest Industry Innovations Baltimore, MD. September 1, 2016.  Sharon Williams, President of The 24 Hour… Continue Reading

13 Tips for the Entrepreneur’s Stress-Free Vacation

13 Tips for the Entrepreneur’s Stress-Free Vacation

 Run, don’t walk away from your computer… Sometimes it’s not easy to walk away from your computer – you’d miss it as much as you’d miss the dog, or kids (not necessarily in that order!). But, we all need time for a relaxing, stress-free break to rejuvenate. As Walt Disney once said, “A man should… Continue Reading

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