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How do you to exceed expectations with superior customer service and make your business stand out from competitors? To be effective, customer service must excel in every part of the business. From the moment the customer thinks of purchasing to the final delivery of the product/service. Providing exceptional customer service is more than keeping customers… Continue Reading
Has your social media marketing increased your sales or connections to your target audience? Are you reaching your short and long term online marketing goals? Have you thought about using different communication tools across your favorite channels? Continue Reading
Image credit: Phil Dowsing Creative/Flickr I Wish I Had Time Would you like a few extra hours per month to spend with family, read a good book, or indulge in a hobby? Want more time to devote to the income-generating aspects of your business? Tired of spending hours handling routine paperwork and mundane tasks? Consider… Continue Reading
The right marketing strategy can attract prospects and gains loyal customers Driving targeted prospects to your website, capturing their contact information and closing a sale can be difficult without four basic marketing elements: Continue Reading
Lochern entrepreneur taps into market with business support firm (Special report-Baltimore Business Journal Minority Business Report by Joseph E. Green-Bishop) Sharon Williams does most of her best work in the middle of the night, when others are sleeping. Actually, it’s not her work. It is the work of small companies with tight budgets. In fact,… Continue Reading
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